Book excerpts - Ch3(E22): Finding the right obstacle.

Momentum from Stagnation: Exploring Optional Prerequisites

A few years ago, Sara, an innovation manager in a large public organization, approached me and asked for my help reviewing their innovation program.

"We've been working on this program for almost a year, and we've presented it to the board three times. Each time, we get the same feedback - that we need to continue doing research and improve the program. So I need a fresh view of what we've done. Maybe you'll be able to see what we've been missing."